Privacy Policy

Embroidery Hub Australia
4/11 Cylinders Drive, Torquay, Victoria, 3228 Australia
Contact Email: info@embroideryhubaustralia.com.au
Contact Number: +61 418 996 119
Website: embroideryhubaustralia.com.au

1. Introduction
At Embroidery Hub Australia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, embroideryhubaustralia.com.au, or engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect both personal and non-personal information, including but not limited to:

  • Personal Information: Name, email address, phone number, mailing address, payment information, and other details you provide when making a purchase or contacting us.
  • Non-Personal Information: Information about your device, IP address, browser type, and browsing behavior.

3. How We Use Your Information
We use the collected information for a variety of purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, inquiries, and promotional offers.
  • Improving our website, services, and customer experience.
  • Analyzing usage patterns and website traffic to optimize our content and services.

4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases:

  • Service Providers: We may engage third-party companies to assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping providers) as long as these parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please understand that no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can choose to accept or decline cookies through your browser settings; however, declining cookies may limit the functionality of our site.

7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to these sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Thank you for trusting Embroidery Hub Australia with your information. We are dedicated to protecting your privacy and ensuring a secure experience for all our customers.

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