Terms and Conditions

1. Introduction
Welcome to Embroidery Hub Australia. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website or services.

2. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Embroidery Hub Australia and protected by Australian and international copyright laws. You may not reproduce, distribute, or use any of our content without written permission.

3. Use of Our Services
You agree to use our website and services only for lawful purposes and in a manner that does not infringe on the rights of others. You are responsible for ensuring that any information you provide is accurate and up-to-date.

4. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by Embroidery Hub Australia. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product descriptions, or if the product is no longer available.
  • Pricing and Payment: Prices are listed in Australian Dollars (AUD) and are subject to change without notice. Payment must be completed before orders are processed and shipped. We accept various payment methods as listed at checkout.
  • Taxes: Applicable taxes are calculated at checkout based on your location and are included in the total order cost.

5. Custom and Personalized Orders
For custom and personalized products, it is the customer’s responsibility to provide accurate specifications. We are not responsible for errors due to inaccurate information provided by the customer. Custom orders are non-refundable unless there is a manufacturing defect or error.

6. Shipping and Delivery
Please review our Shipping Policy for information on shipping rates, processing times, and delivery estimates. Embroidery Hub Australia is not responsible for delays caused by external factors such as shipping carrier delays or customs clearance.

7. Returns and Exchanges
Our Returns Policy outlines our conditions for returns and exchanges. Custom and personalized items are generally non-returnable unless they are defective or incorrect due to our error.

8. Limitation of Liability
To the fullest extent permitted by law, Embroidery Hub Australia is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. This limitation applies to any claim, loss, or injury based on warranty, contract, tort, or other legal theories.

9. Disclaimer of Warranties
All products and services provided by Embroidery Hub Australia are provided “as is” and “as available,” without any warranties of any kind, express or implied. We do not warrant that our products will meet your requirements or that our services will be uninterrupted or error-free.

10. Governing Law
These Terms and Conditions are governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles. By using our website or services, you consent to the jurisdiction of the courts in Victoria, Australia, for any disputes arising out of or relating to these terms.

11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services constitutes your acceptance of any changes. We encourage you to review these terms periodically.

12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Embroidery Hub Australia. We look forward to serving you with high-quality embroidery and print services.

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